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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tania Cook

October 16, 2026

5  out of  5
rating by Tania Cook
"Trang really worked hard to cut through the bureaucracy my husband and I encountered when trying to get MediGap insurance. She communicated with us by phone calls, texts, and email until the issue was resolved. I was impressed with her kindness and willingness to go the extra mile especially when we had experienced so many obstacles from other agencies along the way. I highly recommend her and State Farm because of her diligence."
We responded:
"Thank you so much for your kind words, Tania! I know how frustrating the Medigap insurance process can be, and I'm so glad I could help get everything resolved for you and your husband. I truly appreciate your patience, trust, and thoughtful recommendation. It means a lot to know that our efforts made a difference! We love taking care of our customers with personalized service here at Trang Trinh-Byrd State Farm in Torrance. "
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doreen fang

October 9, 2026

5  out of  5
rating by doreen fang
"I cannot speak highly enough of Trang! She is truly exceptional!

From the very beginning, Trang demonstrated an outstanding level of professionalism, knowledge, attention to detail, and genuine care. She took the time to listen, understand our insurance needs, and thoroughly evaluate our options to ensure we received the best possible coverage at a competitive rate.

After experiencing significant increases in our previous homeowners insurance premiums, we were looking for someone who could help us navigate our options without compromising the protection we needed. Trang went above and beyond, working closely with us to find the right solutions for both our home and auto insurance.

What truly sets Trang apart is her dedication to her clients. She doesn't simply sell insurance; she takes the time to educate, guide, and ensure you feel confident in your decisions. Her responsiveness, patience, and commitment to providing exceptional service made the entire experience a pleasure.

I wholeheartedly recommend Trang and her team to anyone seeking an insurance professional who genuinely puts her clients' best interests first. If you're in a state where she's licensed to provide coverage, do yourself a favor and reach out to her. You will be in excellent hands!

Thank you, Trang, for going above and beyond. We are so grateful!"
We responded:
"Thank you so much for your 5-star review Doreen! Our team at Trang Trinh-Byrd State Farm is grateful for your support. We're proud to help our community with auto, home, life, and business insurance while providing exceptional customer service. We appreciate your trust in our agency! Thank you for all you do."
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Gregg Kuroda

October 9, 2026

5  out of  5
rating by Gregg Kuroda
"Trang is the best agent we’ve ever had. She handles all of our insurance needs including car, home, earthquake and life."
We responded:
"We appreciate you and your family so much Gregg! Thank you for taking the time to review us and also for the 5 Stars."
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Lashunda williams

October 5, 2026

5  out of  5
rating by Lashunda williams
"great customer service"
We responded:
"Thank you so much for the 5-star review, Lashunda! We’re thrilled to hear you received great customer service from our State Farm Insurance team. Providing friendly, knowledgeable, and personalized service for your auto insurance, home insurance, life insurance, and other insurance needs is always our priority. We truly appreciate your trust in our agency and look forward to helping you for years to come!"
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G Morlot

October 2, 2026

5  out of  5
rating by G Morlot
"The Trinh-Byrd team never disappoints - great customer support all along."
We responded:
"Thank you so much, G! You rock."
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young lim

September 21, 2026

5  out of  5
rating by young lim
"Always great service and follow up."
We responded:
"Hi Young, thank you so much for the 5-star review! We truly appreciate your kind words about our service and follow-up. Our team at Trang Trinh-Byrd State Farm is committed to providing responsive, reliable service and helping our customers with their auto, home, life, and business insurance needs. We’re grateful for your trust and look forward to continuing to serve you!"
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Eric Baines

September 11, 2026

5  out of  5
rating by Eric Baines
"Trang and her staff have been great. They have been able to assist me numerous times when I need a fast turnaround for specific projects. I recommend this company if have a fast paced business that needs quick and accurate information and services."
We responded:
"We love supporting you and your business, Eric. Thank you for taking the time to review us. We’re grateful for you!"
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Kimberly Nakanishi

September 11, 2026

5  out of  5
rating by Kimberly Nakanishi
"Trang is amazing! I switched to her since my previous agent was a mess and could not manage my policies properly. Trang is on top of everything, efficient, and is helping me get the coverage I need. I highly recommend her, you won’t regret it!"
We responded:
"Thank you so much for the wonderful review and recommendation, Kimberly! I’m grateful you trusted me and my State Farm team with your insurance needs. Making sure your policies are properly managed and that you have the right coverage for your needs is incredibly important to us. We truly appreciate your business and look forward to being here for you and your family whenever you need us!"
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Rowena Valtairo

September 11, 2026

5  out of  5
rating by Rowena Valtairo
"Always appreciative of the personalized services this office provides. Grateful."
We responded:
"Thank you for the 5 Stars, Rowena. We absolutely love working with you and your family. You are appreciated. "
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Steven Lee

August 14, 2026

5  out of  5
rating by Steven Lee
"Trang and her staff are outstanding."
We responded:
"Thank you so much for your kind words, Steven. We truly appreciate your continued trust and loyalty!"
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Ella Denis

June 11, 2026

5  out of  5
rating by Ella Denis
"Help me so much on ss don’t get much a month but god this insurance company help me thank you all so much 😍"
We responded:
"Thank you for the wonderful 5-star review, Ella! We are so happy you had a wonderful experience with us and were able to get State Farm insurance and coverage at a fair price. Here at Agent Trang Trinh-Byrd’s Team we always love to help whether it's insurance for your home, auto, life, disability or more!"
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Eliseo Lopez

June 1, 2026

5  out of  5
rating by Eliseo Lopez
"She was clear and helpful. Also walked me through the process which made it even better. Thank you"
We responded:
"Wow, thank you for the 5-star review, Eliseo! We deeply appreciate your support. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch."
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James Lewis

May 28, 2026

5  out of  5
rating by James Lewis
"A little context first: I used to sell auto insurance years ago, so I have a deep understanding of how this industry works — bundling, coverage structuring, the way things get put together. I'm not in the business anymore, but I know enough to recognize when someone is genuinely good at what they do. Trang Trinh-Byrd is.

My wife and I have worked with Trang for years, and she has earned our trust completely. She helps protect everything we've built — our home, both vehicles, our Jayco travel trailer, an umbrella, and most importantly our family, including our young daughter.

Most recently we had policies spread across a few different carriers — home with State Farm, two vehicles (including a newly purchased automobile) elsewhere, the Jayco with another company. Trang reviewed everything carefully and brought it all under one roof: both cars, the home, the trailer, and the umbrella. She improved our coverage, increased our limits beyond existing competitors and saved us a significant amount every month. However, what stood out to me is that she did it the right way — she didn't quietly lower our limits just to hit a lower price. She actually strengthened our protection, explained every detail clearly, and never pushed anything we didn't need.

Her knowledge is genuinely next-level. Whatever you throw at her — state-specific rules, the fine print in coverage nuances, how to properly layer liability and umbrella protection around a young family with real assets to protect — she has the answer instantly, and it's the right answer. She doesn't guess, she doesn't wing it, and she doesn't bury you in jargon. She breaks it down until it actually makes sense, and she makes sure you walk away understanding not just what you're covered for, but why it's structured that way. That depth of expertise, paired with the patience to teach it, is something I've rarely seen.

But here's what truly tells you who Trang is. When my mother lost her home in the Palisades fire, one of the most devastating things our family has ever walked through. Trang didn't treat it like a claim number. She treated it like it was her own family. She personally came to where my mom was staying temporarily and hand-delivered her claims check, sitting with my mom, my family, and I in the middle of one of the lowest moments of our lives. There is no line in any job description that asks an agent to do that. She did it because that's simply who she is. In the middle of chaos and loss, she showed up in person with genuine warmth and compassion — and for a few minutes, my mom felt taken care of instead of forgotten. I will never forget it, and neither will she.

Trang is professional, incredibly knowledgeable, responsive, and genuinely kind. She treats her clients like people, not policy numbers.

If you're shopping for insurance and you want someone who truly knows their stuff and will look out for you and your family, go to State Farm and find Trang Trinh-Byrd specifically. We're grateful to have her in our corner.

Thank you for everything, Trang."
We responded:
"We are so honored you took the time to provide this honest and heartfelt review, James. Helping customers protect and then grow/thrive throughout various phases of their lives is something we take great pride in. It warms our heart to know we can be there for you and your family every step of the way. Thank you again for writing such a thoughtful review. "
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T S

May 23, 2026

5  out of  5
rating by T S
"Although Trang was not my primary contact for StateFarm insurance, she still went above and beyond to return my phone call, message me & leave me a detailed voicemail for any help I needed. After speaking to her over the phone, she lead me in the right direction to contact my primary insurance agent & even guided me step by step through the StateFarm app. I was very satisfied with our conversation over the phone. Trang raised the bar for customer service, not just for StateFarm, but all around!"
We responded:
"It was a pleasure to assist you and guide you back to your current State Farm Agent. We are all one big family here and always happy to assist. Thank you for taking the time to provide such great feedback on our insurance office, TS."
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Khulan

May 21, 2026

5  out of  5
rating by Khulan
"They are always on top of everything. Great team!"
We responded:
"Thank you for the amazing review, Khulan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Trang Trinh-Byrd State Farm Insurance here in Torrance is always here for you and your family or friends. We appreciate you taking the time to drop us a 5 star review, Khulan!"
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Clarke Ritchlin

May 19, 2026

5  out of  5
rating by Clarke Ritchlin
"Loved working with this office. Always friendly and able to give me an answer to any question on my policies."
We responded:
"Thank you for your amazing review, Clarke! It is truly the goal of Trang Trinh-Byrd State Farm to exceed expectations when it comes to all insurance needs. Best wishes to you in your new adventure, Clarke. We were honored to serve you."
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SevsSpot

May 1, 2026

5  out of  5
rating by SevsSpot
"Quick, responsive, and helpful!"
We responded:
"SevsSpot, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Trang Trinh-Byrd’s Team is just a call, text or email away!"
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Ragni Jayanthi

April 26, 2026

5  out of  5
rating by Ragni Jayanthi
"Trang reached out to me when my insurance decided to suddenly not cover my home. She was compassionate about my dilemma and diligently worked to get my home covered just in time. Helped me deal with some dependencies patiently keeping lines of communication open. I highly recommend her for your insurance needs!"
We responded:
"Thank you so much for taking the time to review us, Ragni. We are grateful for you and happy we were able to provide a solution for your insurance needs. We look forward to serving you and your family for many years to come."
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Robin Lee

April 18, 2026

5  out of  5
rating by Robin Lee
"Trang consistently delivers exceptional service and support, making every interaction seamless and positive. For anyone seeking reliable, high-quality assistance, Trang Trinh-Byrd State Farm Insurance Agency stands out as an outstanding choice!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Trang Trinh-Byrd’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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fidel guerrero

April 11, 2026

5  out of  5
rating by fidel guerrero
"Very helpful"
We responded:
"Thank you for the amazing review, Fidel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We look forward to working with you and your family for many years to come here at Trang Trinh-Byrd State Farm Insurance."
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chef ei

April 11, 2026

5  out of  5
rating by chef ei
"She is super easy to communicate and very helpful throughout this experience.
Highly recommended especially if you have a classic car!"
We responded:
"Thank you for the amazing review, Chef! It is truly the goal of our team to exceed expectations when it comes to all insurance needs; but especially when it comes to your most prized possessions for Auto, Home and Life Insurance."
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Cherish Martinez

March 23, 2026

5  out of  5
rating by Cherish Martinez
"Super grateful for Trang's last minute help on Friday right before closing time. She even offered to reach out and call someone on my behalf to insure that our Son would be covered on a specific rental car. Most people wouldn't even offer! We can always count on Trang and her team!"
We responded:
"Thanks for taking the time to update your 5 Star Review with us, Cherish. We really love it when people make our lives easier, so we always strive to do the same for our customers. Cheers to many more years of driving fun cars :)"
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Mason Martinez

March 20, 2026

5  out of  5
rating by Mason Martinez
"very quick and went out of her way to help"
We responded:
"It’s a true pleasure for us to assist you and your family with all your auto and home insurance needs, Mason. "
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Robert William hosken

March 12, 2026

5  out of  5
rating by Robert William hosken
"This State Farm agent is the best. She goes out of her way to solve any insurance problems."
We responded:
"Hello Robert, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team here at Trang Trinh-Byrd State Farm for all your insurance needs. Thanks again and we look forward to hearing from you again soon."
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Jason M.

March 1, 2026

5  out of  5
rating by Jason M.
"Friendly, knowledgeable, helpful, professional. Not much more you could ask for. Highly recommend!"
We responded:
"Thank you for the amazing review, Jason! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."